UAE Introduces new instalment payment plan for easy medical bills
Residents can now pay for healthcare services in instalments through participating banks, easing financial strain
UAE Health Ministry Launches ‘Easy Payment Initiative’ to Ease Medical Bill Burden
Unforeseen medical bills can often weigh heavy on your monthly budget, creating financial strain and stress. These surprise expenses, stemming from out-of-network charges or urgent procedures, can disrupt even the most carefully planned finances. To address this issue, the UAE’s Ministry of Health and Prevention (MoHAP) has launched an ‘easy payment initiative’ to provide relief to individuals facing unexpected medical expenses.
Overview of the Initiative
The ‘easy payment initiative’ allows people using MoHAP facilities to pay for the services in instalments through credit cards. MoHAP has collaborated with eight local banks to provide this payment plan, enabling customers to manage their medical expenses more flexibly. This initiative reflects the Ministry’s commitment to enhancing customer satisfaction and ensuring financial stability for those utilizing its services.
Participating Banks and Payment Options
Cardholders can apply for the easy payment plan directly through their bank’s call centre or other available channels. Customers who hold credit cards issued by the following banks can benefit from the easy payment options:
- Abu Dhabi Islamic Bank (ADIB)
- Abu Dhabi Commercial Bank (ADCB)
- Dubai Islamic Bank (DIB)
- Commercial Bank of Dubai (CBD)
- Emirates Islamic Bank
- Emirates NBD
- Ajman Bank
- Sharjah Islamic Bank
This payment solution allows individual and corporate customers with credit cards issued by these participating banks to pay MoHAP’s service fees in instalments over 3, 6, 9, or 12 months for amounts of Dh1,000 or more. The terms and conditions set by the banks regarding profit rates, instalment periods, and minimum payments aim to enhance customer satisfaction.
How to Apply for the Easy Payment Plan
Customers can apply for the Easy Payment Plan after paying their fees using their credit cards by contacting their bank through call centres or via smart applications. The fees must be at least Dh1,000 to avail of this service.
Steps to Apply for the Easy Payment Plan:
- Follow the Payment Collection Procedures at MoHAP: Ensure that you complete the necessary payment procedures as required by MoHAP.
- Full Amount Deducted: The full amount of the fees will be deducted from the customer’s credit card.
- Contact the Bank: The customer then contacts their bank to apply for the service through the call centre or the bank’s smart application.
Details of Participating Banks
| Bank | Minimum Fees | Repayment Period | How to Apply After Payment | Application Fees |
|---|---|---|---|---|
| Abu Dhabi Islamic Bank (ADIB) | Dh1,000 | 3, 6, or 12 months | Bank smart app or call centre at 600543216 | Terms and conditions apply |
| Abu Dhabi Commercial Bank (ADCB) | Dh1,000 | 3, 6, 9, or 12 months | Bank call centre at 600502030 | Terms and conditions apply |
| Commercial Bank of Dubai (CBD) | Dh1,000 | 3, 6, or 12 months | Bank call centre at 600575556 | Terms and conditions apply |
| Ajman Bank | Dh1,000 | 3, 6, 9, or 12 months | Bank call centre at 80022847 | Terms and conditions apply |
| Emirates Islamic Bank | Dh1,000 | 3, 6, 9, or 12 months | Bank call centre at 600599995 | Terms and conditions apply |
| Emirates NBD | Dh1,000 | 3, 6, 9, or 12 months | Bank call centre at 600540000 | Terms and conditions apply |
| Sharjah Islamic Bank | Dh1,000 | 3, 6, 9, or 12 months | Bank call centre at 65999999 | Terms and conditions apply |
| Dubai Islamic Bank | Dh1,000 | 6 or 12 months | Bank call centre at 046092222 | Terms and conditions apply |
Enhancing Customer Well-being
By facilitating easier management of financial obligations, the ‘easy payment initiative’ is set to improve the overall quality of life in the community. This initiative underscores the Ministry’s commitment to enhancing customer well-being and satisfaction when interacting with Ministry services. The deferment of payment instalments ensures that customers can manage their cash flows more efficiently and conveniently, reducing financial strain during challenging times.
Aligning with Strategic Plans
The initiative aligns with the Ministry’s strategic plans to embrace innovative financial solutions that leverage technological developments. By doing so, the Ministry ensures the highest standards of efficiency and transparency in its operations. This approach reflects the Ministry’s forward-thinking vision and dedication to continuously improving the services it offers to the public.
Setting New Benchmarks for Government Services
With the introduction of the ‘easy payment initiative,’ MoHAP is setting new benchmarks for efficiency in government services. This initiative paves the way for smoother and more convenient financial experiences, envisioning a future where government financial transactions are not burdensome but rather part of solutions that support the aspirations and well-being of customers. The Ministry’s proactive steps in enhancing payment flexibility demonstrate its commitment to being at the forefront of customer-centric innovations in the public sector.
The ‘easy payment initiative’ launched by MoHAP in collaboration with local banks marks a significant step towards easing the financial burden of medical expenses for UAE residents. By offering flexible payment options, the Ministry is helping customers manage their finances more effectively while ensuring access to essential healthcare services. This initiative highlights MoHAP’s dedication to customer well-being, financial stability, and continuous improvement in service delivery. Through strategic partnerships and innovative solutions, MoHAP continues to set the standard for excellence in government services.
By embracing these financial innovations and leveraging technological advancements, MoHAP is not only meeting the immediate needs of its customers but also laying the groundwork for a more resilient and supportive healthcare system. The ‘easy payment initiative’ is a testament to the Ministry’s unwavering commitment to improving the lives of the people it serves, ensuring that financial obstacles do not hinder access to necessary medical care.
