Dubai Residency secures ISO certification for Security and Resilience
General Directorate of Citizenship and Expatriates Affairs Recognized for Emergency Management Excellence

Dubai Residency Achieves ISO Certification for Security and Resilience
The General Directorate of Citizenship and Expatriates Affairs in Dubai has awarded ISO 22320 certification in the field of security and resilience, which is considered one of the most important global standards in emergency management and response.
The British Standards Institution (BSI) Dubai Residency E certificate has been given to a smart command and control center in the air purifiers department for meeting all requirements for efficient administration and prompt response.
Major General Mohammed Al Marri, Director General of the Directorate General of Citizenship and Expatriates Affairs in Dubai, received the ISO 22320 certification in the field of security and resilience in the presence of Deputy Director General Major General Obaid Muhair bin Surur. and Maj. Gen. Talal Ahmed Al Shnkidi, Chairman of the Standing Committee on Labor Affairs and Assistant Director of Airports Affairs in Dubai. Also present were Elias Karamboikis, Regional Business Director for BSI and Thabet Shamia, Head of Corporate Practice at BSI.
His Excellency Major General Mohammed Ahmed Al Marri said: “We are proud to receive the ISO 22320 certification, which reflects international recognition of our efforts to improve security and resilience in all our operations.
This achievement is in line with the direction of our brilliant leadership, which aims to achieve global excellence in government work at the highest global standards. It reflects our commitment to use best practices in emergency management and ensure a quick and effective response to all challenges.
We will continue to work to improve our capabilities and improve our services, setting an example to follow locally and globally to ensure the highest level of safety and security in the Emirate of Dubai.
It is noteworthy that this certificate is a leading institution in raising the highest international standards, ensuring that Dubai Residency provides the best safety and security in all its proceedings.
The ISO 22320 certificate emphasizes key policies such as guidelines for incident management, roles and responsibilities, risk management, and the importance of collaboration to ensure a useful term.